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Create Date Filter By Text Switch Filter by calendar to Submitted at Filter By Text Switch Filter by calendar to Warranty Claim ID Products Filter By Text Switch Filter by options Serial Number Purchased from Filter By Text Switch Filter by options Original Order ID Original Order File Please describe the defects briefly Support files for the defects described (video or images) Customer Name Email Address Shipping Address Contact Number Rename
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Backup
Download backup of the DB of your account:
Your DB may stop responding for a few seconds during the period of your backup.
If the databases that you are backing up and restoring data are located in different servers, please select to back up as the compressed backup format. You can determine the servers of your database from its URL with the first three letters after "https://", such as www, ap2, ap3, eu3, na2... Compressed backup will consume relatively more system resources, that may result in higher system latency. Please do the download when there are less users accessing your account. Click here if you would like to proceed with your compressed backup download. |
Archiving
Every entry saved in the database will have its own detailed history. It will include details such as the entry’s creation details, which users edited which fields, and all entry modifications. With archiving, you can archive entry histories that are more than 90 days old to save the storage space of your database. This action will also make your database run faster and smoother. If any user would like to view the older details of an entry’s history that are archived, he or she can still click on under the entry's history to download the archived history. Warning: Executing data archiving will use up a lot of time and resources. Therefore, it is suggested to only execute it once per year and when no users are using your database. Delete
Delete tasks completed more than 90 days ago to free up storage space and increase database efficiency. Select "Delete tasks" from the drop-down menu below. |
Restore
Upload and restore a backup of your account:
All the data in your account will be overwritten after you restore your db with a backup.
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